Research
Book chapters
Other publications
Working papers
Peer-reviewed journals
Crispim, R., Camboim, G., & Zawislak, P. (2024). Collaborative Spaces as Intermediaries for Small Business Innovation. International Journal of Innovation and Technology Management, 21(5), 2450036. Link
Crispim, R., Netto, C., Camboim, G., & Camboim, F. (2022). Capabilities for service innovation: Bibliometric analysis and directions for future research. Revista de Administração Mackenzie, 23(6), eRAMD220030. Link
Zawislak, P., Netto, C., Crispim, R., & Camboim, G. (2023). Dynamic capabilities for service innovation in the digital era. In: Elgar Encyclopedia of Service Studies. Elgar Publishing (pp. 361-363). Link
Crispim, R., & Zawislak, P. (2021). Towards a service innovation capabilities model. In C. Silva (Org.), Administração: Ciência e tecnologia, estratégia, administração pública e estudos organizacionais 2 (pp. 369-388). Atena. DOI 10.22533/at.ed.81621090326 Link
“Service innovation capabilities: Towards a comprehensive framework”, with Carlai Netto, Guilherme Camboim, Ricardo Leo, and Paulo Zawislak (submitted to journal)
"AI for service innovation: The case of healthcare industry ”, with Vincenzo Baglieri (authors revision)
“Implications of artificial intelligence adoption in innovation processes: Evidence from the healthcare industry”, with Eduardo Vasconcellos and Vincenzo Baglieri
(authors revision)
“Elements of innovation capabilities in service organizations", with Carlai Netto, Guilherme Camboim and Paulo Zawislak (authors revision)
“Artificial intelligence and innovation: A meta-analysis of the literature", with Eduardo Vasconcellos, Vincenzo Baglieri and Paulo Tromboni (data analysis)
Crispim, R., & Reichert, F. (2019). Analysis of technology services growth: an innovation capabilities approach. Revista Debates Sobre Innovación, 3(1), p. 1142-1156. Link
“Measuring the smartness of an urban innovation ecosystem”, with Guilherme Camboim, Paulo Zawislak, Vinicius Brei, and Carlai Netto (submitted to journal)
Marmentini, G., & Crispim, R. (2024). How civil society organizations can contribute to civic education: Learnings from a developing country. National Civic Review, 113(3). Link
“Analytics and AI for service co-creation and co-production”, with Carlai Netto, Guilherme Camboim, Paulo Zawislak and Eduardo Vasconcellos (data analysis)
“Innovation during critical situations: evidence from past epidemics”, with Marcos Bruno, Monica Otto, Vincenzo Baglieri, Eduardo Vasconcellos, and Viviana Mangiaterra (data collection)